Terms & Conditions

Welcome to Honeybum Crafts! By using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully.

1. General Information

Honeybum Crafts is a small business specializing in handmade crochet plushies, amigurumi, home décor, and digital crochet patterns. These Terms and Conditions govern the use of our website and the sale of products offered through it. By accessing or using the site, you agree to comply with these terms.

2. Products and Services

Handmade Items: All items listed for sale on our website, including crochet plushies, amigurumi toys, and home décor, are handmade with care and attention to detail. Due to the nature of handmade products, slight variations in color, size, and design may occur.

Custom Orders: Custom crochet items are available upon request. Specific instructions must be provided at the time of purchase. Once a custom order is confirmed, it cannot be canceled or altered without prior agreement.

Digital Patterns: We offer downloadable crochet patterns in PDF format. These patterns are non-refundable once purchased due to their digital nature.

3. Order Process

Placing an Order: To place an order, simply browse our website and add products to your shopping cart. Follow the checkout process to complete your order. After confirmation, you will receive an order receipt via email.

Payment: Payments must be made in full at the time of purchase. We accept payments via credit/debit cards and Paysera methods available at checkout.

Order Confirmation: Upon receipt of your order and payment, you will receive a confirmation email. Please review your order carefully and ensure all details are correct.

4. Shipping and Delivery

Processing Time: All orders are processed within 5-7 business days. Custom orders may take longer, depending on the complexity of the request. You will be notified of an estimated delivery time upon placing your order.

Shipping Methods: We offer various shipping options depending on the destination and order size. Shipping fees are calculated at checkout.

Shipping Delays: Honeybum Crafts is not responsible for delays caused by external shipping carriers. We will, however, do our best to assist with tracking information if necessary.

International Shipping: For international customers, customs fees, taxes, or additional charges may apply, depending on the destination country. These fees are the responsibility of the customer.

5. Returns and Exchanges

Handmade Items: Due to the unique nature of handmade products, we do not accept returns or exchanges on physical items unless they are damaged or defective upon arrival. If there is an issue with your order, please contact us within 7 days of receipt to arrange for a return or exchange.

Digital Products: Digital products, such as crochet patterns, are non-refundable due to the instant delivery of downloadable files.

6. Cancellations

Order Cancellations: If you wish to cancel your order, please contact us as soon as possible. Orders can only be canceled if they have not yet been processed or shipped. Custom orders cannot be canceled once confirmed.

7. Intellectual Property

Copyright: All content on the Honeybum Crafts website, including product images, descriptions, and digital patterns, is protected by copyright law. You may not use, reproduce, or distribute any of this content without explicit permission from Honeybum Crafts.

Pattern Use: Patterns purchased from Honeybum Crafts are for personal use only. You may not sell or distribute the patterns or any items made using our patterns without prior consent.

8. Privacy and Data Protection

Personal Information: We respect your privacy. Any personal information collected during the purchasing process is used solely for order fulfillment and communication related to your purchase. We do not share or sell customer information to third parties.

Cookies: Our website uses cookies to improve your shopping experience. By using our site, you agree to the use of cookies.

9. Limitation of Liability

Honeybum Crafts is not liable for any direct or indirect damages that may arise from using our website or products, including but not limited to personal injury, loss of profits, or damages to property.

10. Changes to Terms and Conditions

Honeybum Crafts reserves the right to update or change these Terms and Conditions at any time. Any changes will be posted on this page with an updated effective date. It is your responsibility to review these Terms periodically.

11. Contact Us

If you have any questions or concerns about these Terms and Conditions or any aspect of your order, please contact us at:

Honeybum Crafts

Email: honeybumcrafts@hotmail.com

Website: https://honeybumcrafts.com

By placing an order or using our website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.